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Privacy Policy

Craft Dream Productions

PRIVACY POLICY

CRAFT DREAM PRODUCTIONS IS A TRADEMARK FROM SERENITY APPROACH, LDA.

ADDRESS: Rua do Industrial 9, 4590-079 Carvalhosa, Paços de Ferreira
VAT PT513563598

Craft Dream Productions respects your privacy and is concerned with the protection, safety and privacy of personal information, as we are completely aware of the confidence you deposit on us. The Privacy Policy presented below describes the personal information we collect, and how we collect, use and store that information.
This policy may be changed at any time, without prior notice to all visitors. So please check this policy periodically to be aware of any changes. By using our website, you are automatically agreeing to the practices described in our policy.

INFORMATION WE COLLECT

There are three basic ways of information collection:
Information the user provides freely.
Information we receive from third parties.

When you interact with us through our services, we may collect personal data and other information as described below:
If you provide personal data for a certain reason, we may use it for the reason it was provided for in the first place. For example, if you contact us by e-mail, we may use your data to answer your question or solve your problem. We may also use your personal data and other non-identifiable personal information that our services have collected, to help us improve the content and functionality of our services. We may use this information to contact you in the future in order to tell you about services we believe may be of interest to you.

Location information. When the user uses our services, information about your location may be collected. With your consent, we may also collect information about your exact location via methods which include GPS, wireless networks, Wi-Fi access points and other sensors such as gyroscopes, accelerometers and compasses.

Automatic information: Just as many other websites, we collect and use information contained in our registry files. The information contained in these registers include your IP address (Internet Protocol), your ISP (Internet Service Provider), the browser you used when visiting our website (such as Internet Explorer or Firefox), the duration of your visit and what pages you visited while you were on our site as well as your e-mail address.

Use and sharing of information through a social network, allowing the feature of social sharing. If you log in through a social network account, we may share your username, photo and likes, as well as activities and comments you perform with other users and with everyone who is your friend in the corresponding social network. We may also share that information with the service provider of the social network in question. By logging in through a social network, you are consenting to the sharing of data we collect of and about you with the respective social network service provider, with other users and with your friends, and you understand that the use of shared data by the social network service provider is ruled by the respective privacy policy. If you don’t want your personal data to be shared this way, do not log in through a social network account or participate in the social sharing feature available in our website or application.

SHARED INFORMATION

We only share personal information with other companies or individuals outside of Craft Dream Productions in the following limited circumstances:
We have your consent. We require opt-in consent for the sharing of any sensitive personal information. We provide such information to our affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Craft Dream Productions, its users or the public as required or permitted by law.
We release account and other personal information when we believe that release is appropriate to comply with the law; protect the rights, property, or safety of Craft Dream Productions, our users or others. This including exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Obviously, however, this does not mean to sell, rent, share or disclose personal identifiable information from customers for commercial purpose in violation of commitments set forth in this Policy.
If Craft Dream Productions becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

HOW WE USE YOUR INFORMATION

We may use the information we collect from you when you register, make a
purchase, sign up for our newsletter, respond to a survey or marketing
communication, surf the website, or use certain other site features in the following ways:
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To send periodic emails regarding your order or other products and services.
To follow up with them after correspondence (live chat, email or phone inquiries).

SECURITY

We take reasonable security measures in order to protect personal data, realizing internal reviews of our practices for the collection, storage and processing of information and security measures, as well as our physical security measures, in order to protect against any unauthorized access to the systems where we store personal data. However, no Internet or e-mail transmission is ever fully secure or error free, in particular, e-mails sent to or from our services may not be secure.
Therefore, you should take special care in selecting any information you send by email.
It is, for that exact reason, of the user’s responsibility to guarantee and assure that the computer or device (smartphone, tablet or other) that they are using is adequately protected against noxious software, computer viruses and worms.
Furthermore, the user must be aware that, without the adoption of adequate
security measures (for instance, safe configuration of the browser, up-to-date
antivirus software, security barrier software and avoiding the usage of software of dubious origin), the risk of personal data and passwords being accessed by third parties, with no such authorization, is aggravated.
Note that, whenever data collection is done in open networks, such as the Internet, your data may circulate without safe conditions, with the risk of being seen and used by unauthorized third parties.

AGREEMENT WITH THE PRIVACY POLICY

It is understood that the user agrees to the conditions of this privacy policy by
entering their data. Filling the forms presumes the consent by the user of the
automated treatment and data usage in agreement with the privacy conditions described in this document.
If you have any doubts or questions regarding the way Craft Dream Productions works and proceeds to the treatment of personal data, please contact us at info@craftdp.com.